Arabic Support Representative

Full-time
In-house
Cierre 30-06-2024

THUNDER MARKETS is a Seychelles licensed fast growing CFD Broker. We are looking for proactive, dynamic individuals who will join our team today!

Job Description

  • Ad-hoc administrative tasks and requests.
  • Manage client incoming emails, tickets, and chats.
  • Collect KYC documents on Retail/Institutional Clients.
  • Close cooperation with the company’s departments for assurance client satisfaction.
  • Monitor the day-to-day flow and report any inconsistencies in company’s procedures and platforms.

Skills/Requirements

  • Good MS Office knowledge.
  • Experience with CRM Systems.
  • Excellent communication skills.
  • Minimum of 3 years experience in the Forex/Financial Industry.
  • Strong multitasking and decision-making skills and systematic thinking.
  • Extremely organized, focus on quality of work and a strong eye for detail.
  • Outstanding verbal and written communication skills in Arabic and English.
  • Minimum of 2 years’ experience in a Backoffice and/or Customer Support role.
  • Additional languages will be considered an advantage (German).
  • University Degree in Accounting, Finance, Business Administration, or related field will be considered an advantage.

Benefits

  • 23 days annual leave.
  • Private health Insurance.
  • Working hours, Monday-Friday 09:00-18:00.
  • Sponsorship of role-related training and certifications.
  • Competitive remuneration based on experience and skills.

Si estás interesado en unirte a nuestro equipo, envíanos un correo electrónico con tus expectativas salariales y fecha de disponibilidad. Envía tu CV a career@thundermarkets.com

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