Arabic Support Representative
Full-time
In-house
Closing on 30-06-2024
THUNDER MARKETS is a Seychelles licensed fast growing CFD Broker. We are looking for proactive, dynamic individuals who will join our team today!
Job Description
- Ad-hoc administrative tasks and requests.
- Manage client incoming emails, tickets, and chats.
- Collect KYC documents on Retail/Institutional Clients.
- Close cooperation with the company’s departments for assurance client satisfaction.
- Monitor the day-to-day flow and report any inconsistencies in company’s procedures and platforms.
Skills/Requirements
- Good MS Office knowledge.
- Experience with CRM Systems.
- Excellent communication skills.
- Minimum of 3 years experience in the Forex/Financial Industry.
- Strong multitasking and decision-making skills and systematic thinking.
- Extremely organized, focus on quality of work and a strong eye for detail.
- Outstanding verbal and written communication skills in Arabic and English.
- Minimum of 2 years’ experience in a Backoffice and/or Customer Support role.
- Additional languages will be considered an advantage (German).
- University Degree in Accounting, Finance, Business Administration, or related field will be considered an advantage.
Benefits
- 23 days annual leave.
- Private health Insurance.
- Working hours, Monday-Friday 09:00-18:00.
- Sponsorship of role-related training and certifications.
- Competitive remuneration based on experience and skills.
If you are interested to join our team, send us an email including your salary expectations and availability date. Send your CV at career@thundermarkets.com
